Black Ops 6 Players are experiencing a frustrating bug that causes their screen to turn completely black at the start of a multiplayer or Zombies match. But fortunately, there are several ways to solve the problem.

Treyarch’s latest entry in the CoD series is off to a strong start, with millions of players already loading and praising zombies’ return to basics and a new omnimotion system. But it hasn’t all been smooth sailing, and one of the biggest problems fans have had is clearing their screen at the start of a game.

So here’s everything you need to know about how to fix black screen error in Black Ops 6 and what the developers have said about it.

Fix BO6 black screen bug

Restart the game

The only surefire way I’ve discovered to fix the black screen issue in Black Ops 6 is to restart the game. While this is obviously not ideal, since you are forced to exit the match you loaded into, When you come back into the app and search for a match, it should be fixed.

Another downside is that this is only a temporary solution, as many players have reported experiencing the same problem a few hours later, even after closing the game or restarting their console or PC.

Activision

Update your graphics driver

The cause of this bug isn’t entirely clear, but BO6 being such a heavy game to run probably doesn’t help. So one thing you can do to try to avoid it is to make sure your graphics driver is up to date. Here’s how to do it:

AMD

1. Find the AMD app on your PC and open it.
2. Click “Check for updates”.
3. If an update is available, start the download.
4. Follow the prompts until your driver is updated.

Nvidia

1. Launch or download the GeForce Experience.
2. Go to the Drivers tab and click “Check for Updates”.
3. If an update is available, follow the prompts to update the driver.

Check game file

If you regularly experience the black screen bug, it is possible that your Black Ops 6 file is corrupted.

You can check this by going to the launcher and checking the file. If there is something wrong, you may need to delete the app and reinstall it, which may take a while, but this will ensure that the file works as expected.

Black Ops 6 developers respond to black screen bug

On October 30, Treyarch confirmed on X that they were actively investigating the black screen issue and looking for a solution.

“We are investigating an issue where some players may experience a black screen when loading into a public or private game for Multiplayer and Zombies,” they said in the post.